Refund Policy

Last updated: 2026-04-13

1. Overview

We want you to be satisfied with your Luckylytics subscription. This refund policy outlines when and how you can request a refund for paid subscriptions.

2. Refund Eligibility

You may request a full refund within 14 days of your initial subscription purchase, provided you have not extensively used premium features. Refund requests after 14 days will be reviewed on a case-by-case basis.

3. Subscription Cancellation

You may cancel your subscription at any time. Upon cancellation, you will retain access to premium features until the end of your current billing period. No partial refunds are issued for unused time within a billing cycle.

4. Automatic Renewal Refunds

If your subscription auto-renewed and you did not intend to continue, you may request a refund within 7 days of the renewal charge, provided you have not used premium features during the new billing period.

5. How to Request a Refund

To request a refund, contact us at support@luckylytics.com with your account email and the reason for your request. We aim to process all refund requests within 5-10 business days.

6. Refund Processing

Approved refunds will be credited to your original payment method. Processing times may vary depending on your payment provider. Paddle, our payment processor, handles all refund transactions.

7. Exceptions

Refunds will not be granted in cases of: violation of our Terms of Service, abuse of the refund policy (e.g., repeated subscribe-and-refund cycles), or chargebacks filed without first contacting us.

8. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting. Continued use of paid services after changes constitutes acceptance of the updated policy.

9. Contact

For refund-related inquiries, please contact us at support@luckylytics.com.